FAQs
What shipping methods are availbale?
We ship using trusted carriers like UPS, FedEx, and USPS. Most orders leave our warehouse within 1–2 business days, and you’ll receive a tracking number once your order ships. Larger items such as radiators, tanks, or complete kits may be shipped via freight to ensure safe delivery — if that’s the case, we’ll contact you directly with details.
Expedited shipping options are available at checkout, and local pickup can be arranged for California-based builders by appointment.
How long will it take to get my package?
Orders are typically processed within 1–5 business days. Once shipped, delivery times depend on your location and the shipping method you select at checkout. Most U.S. orders arrive within 3–7 business days after leaving our warehouse.
Do you ship internationally?
Yes — we offer international shipping on a custom request basis. If you’re outside the U.S. and want to place an order, reach out to us directly with your location and the parts you’re interested in. We’ll provide a personalized shipping quote and help coordinate the best delivery method for your region.
Please note that international customers are responsible for any import duties, taxes, or fees charged by their country.
What payment methods are accepted?
We accept all major payment methods, including Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay. You can also use Shop Pay or Google Pay for a faster checkout experience.
For custom or bulk orders, we offer secure invoicing options — just reach out to our team, and we’ll set up a payment link or invoice that fits your order.
Is buying on-line safe?
Yes — shopping with Don Dotta Solutions is completely safe. Our website uses secure SSL encryption to protect your personal and payment information at every step of checkout. We never store or share sensitive data, and all transactions are processed through trusted, PCI-compliant payment providers like Shopify, PayPal, and major credit card networks.
Your trust means everything to us — we treat your security the same way we treat your build: with precision and care.